Frequently Asked Questions
Expert answers to your professional skincare inquiries.
Are PCA SKIN products safe for all skin types?
Yes, our products are formulated with various skin types and concerns in mind. We recommend consulting with a PCA SKIN certified professional to create a customized regimen tailored to your specific needs.
Does PCA SKIN test on animals?
PCA SKIN is a cruelty-free brand. We do not perform or outsource animal testing for any of our products or ingredients.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and at least half-full to qualify for a refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Can I use PCA SKIN products while pregnant or breastfeeding?
While many of our products are safe, we always recommend consulting with your physician before starting any new skincare routine during pregnancy or while nursing.